FAQs

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FAQs

See below for a selection of frequently asked questions and answers

What is ICE Africa?

A new home for African gaming. A new opportunity for operators, regulators and suppliers.

Following the hugely positive coming together of all sectors of the industry at the inaugural Gaming Africa in 2017, ICE Africa has launched – the first occasion the ICE brand has been extended beyond its London, UK, home.

ICE Africa will be an event where the industry can meet, network, see the very latest gaming innovations, share best practice and progress in a strategic and sustainable manner.

Register FREE here - or if you're looking for brand exposure and to access key decision makers, download the sales brochure here - you can also complete the stand enquiry form here and a member of the team will be in touch (see some options here).

Who is ICE Africa for and are there restrictions on attendance?

ICE Africa is the continent's gathering for gaming professionals looking to source product and/or service solutions, covering all sectors: betting; bingo; casino; lottery; mobile; online; payments; social; sports betting, and street.

If you are a decision maker within gaming looking for solutions, you should register FREE here.

If you are a provider of solutions for gaming decision makers, you should download the sales brochure here - you can also enquire about booking an exhibitor stand.

ICE Africa is a business-to-business event and has a strict policy of not admitting under-18s. Please read our admission policy here.

When and where does ICE Africa take place?

ICE Africa will run Wednesday 24 and Thursday 25 October 2018 in Sandton Convention Centre, South Africa

Sandton Convention Centre 
161 Maude Street
Sandton
Gauteng
South Africa
Tel: +27 11 779 0000
Website: https://www.tsogosun.com/sandton-convention-centre-scc

Opening Times

Wednesday 24 October: 10:00 - 18:00

Thursday 25 October: 10:00 - 17:00

Register FREE here - or if you're looking for brand exposure and to access key decision makers, download the sales brochure here - you can also complete the stand enquiry form here and a member of the team will be in touch.

I work for a gaming solutions supplier, can we attend?

ICE Africa is a gathering for operators, regulators and suppliers. If you are a supplier of solutions, the best way of getting your message in front of decision makers is to book an exhibitor stand - explore options here - and when you're ready to discuss, please complete stand enquiry form and a member of the team will be in touch. Alternatively, you can contact Sam Foster-Richardson via  sam.richardson@clariongaming.com or on +44 (0)20 7384 8119.
 

How do I access ICE Africa Connect (the networking tool)?

If you ticked to gain access to the networking tool in your registration, you will receive an email with your username and password within 48 working hours of registering. If you didn't sign up during registration or haven't received the email, you can create a login now by entering a username and password of your choice.

You can sign in to ICE Africa Connect here or select the Sign In purple button on the white bar at the bottom of every ICE Africa page, which says "Sign-in to our community to get involved with the show!". If this bar is not currently visible, please click  white tab with up arrow  at the bottom right of your page to show the bar. 

If you need further help accessing ICE Africa Connect, please contact Beth Welcomme via beth.welcomme@clariongaming.com or on +44 (0)20 7384 8103.

I have been contacted about accommodation for ICE Africa, but I don’t recognise the organiser – what should I do?

While accommodation is not included in your ICE Africa pass, we work with our official partner iccommodate to offer preferential rates for delegates. See the Travel & Stay page.

Please be vigilant if approached by other companies claiming to be an official accommodation provider of ICE Africa. Reservations made through these ‘pirate’ agencies or companies will be at your own risk.

If you are not sure, please contact Beth Welcomme via beth.welcomme@clariongaming.com or on +44 (0)20 7384 8103.

I need a visa to attend ICE Africa – can you help?

If you require an official invitation letter to the event to support you in your visa application, please contact Caitlin Fouche via Caitlin.Fouche@spintelligent.com or on +27 217003584. Please note that visa applications may take 48 hours to process.

You can check if you are exempt from needing a visa here: http://www.home-affairs.gov.za/index.php/immigration-services/exempt-countries

I work in the media – can I attend ICE Africa?

ICE works with a number of media partners around the world to extend the reach of the event and to offer exposure for such partners to the ICE audience. If you would like to become an official Media Partner, please contact Beth Welcomme via beth.welcomme@clariongaming.com or on +44 (0)20 7384 8103.

Is there a networking reception?

Absolutely. The official networking reception, sponsored by iDoBet, takes place at the end of the first day, Wednesday 24 October, and provides even more opportunities to make new connections and cement existing relationships in an informal setting. Along with the conference and exhibition, the reception is free for all attendees.

When: 17:00-19:30 on Wednesday 24 October 2018

Where: Bill Gallagher Room, Level 2, Sandton Convention Centre

Sponsored by

 iDoBet

Who organises ICE Africa?

ICE Africa is part of the Clarion Gaming stable of events and publications for the international gaming community, including: intelligence resources Totally Gaming and iGaming Business; the Totally Gaming Academy training series, and a full portfolio of conferences and exhibitions, including ICE London, iGB Live!, regional Gaming Congresses, the WrB series and the Affiliate Conference series.

Clarion Gaming is part of Clarion Events, one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. Our 950 employees based in our 13 offices worldwide specialise in delivering first class marketing, networking, and information solutions in high value sectors, both in mature and emerging geographies.

What does 'ICE' stand for?

“ICE” historically stands for “International Casinos Exhibition”, but the gaming industry has evolved significantly since ICE started and, as the event has developed in line with the changing gaming landscape, it now services the entire gaming spectrum, with a balance between land-based and digital channels.

Can I feature promotional staff on my stand at ICE Africa?

All stand staff must follow our Code of Conduct, which you can read here

I have a suggestion to improve this website – who should I contact?

We love feedback, so please contact Beth Welcomme via beth.welcomme@clariongaming.com or on +44 (0)20 7384 8103 to give us your suggestions. Thank you.

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